Common Questions
Are your products authentic?
Yes. We source authentic Jellycat and carefully check each item before dispatch.
How long does delivery take?
Delivery within West Malaysia usually takes 2–4 working days after your order is processed; East Malaysia region delivery usually takes 3-5 working days.
How long does Pre-Order Delivery take?
Delivery takes 10-15 days to Malaysia unless stated.
Can I personalise my plush?
Yes. Choose your Jellycat, add a name, and allow extra time for embroidery <3
Do you offer international shipping?
Yes. Please contact us for international shipping cost.