Are your plush toys authentic?

Yes. We source authentic branded plush toys and carefully check each item before dispatch.

How long does delivery take?

Delivery within Malaysia usually takes 2–5 working days after your order is processed.

Can I personalise my plush?

Yes. Choose your plush, add a name or message, and allow extra time for embroidery.

What is your returns policy?

Please contact us promptly. Returns are accepted for eligible unused items, subject to our policy.

Do you offer international shipping?

We currently prioritise Malaysian delivery, with international shipping options planned for the future.